Refund Policy

The Dungeon Boxing  operates www.thedungeonboxing.com.au. This Refund Policy outlines the conditions for refunds related to memberships, classes, and merchandise purchased through our Website or gym.
1. Memberships
•  Cancellation: You may cancel your membership within 7 days of purchase for a full refund, provided no classes or facilities have been used.
•  Post-Cancellation Period: After 7 days, refunds are not available unless required by Australian Consumer Law (e.g., for services not as described or unfit for purpose).
•  Auto-Renewal: For recurring memberships, you must cancel before the renewal date to avoid charges. No refunds for charges after renewal.
2. Classes
•  Cancellations: Refunds or credits for class bookings are available if cancelled at least 24 hours before the class start time.
•  No-Shows: No refunds or credits for missed classes.
•  Class Cancellation by Us: If we cancel a class, you will receive a full refund or credit for a future class, at your choice.
3. Merchandise
•  Returns: Refunds or exchanges for defective or incorrect items are available within 14 days of receipt, provided items are unused and in original condition.
•  Change of Mind: No refunds for change of mind, unless required by Australian Consumer Law.
•  Shipping Costs: You are responsible for return shipping costs, unless the item is faulty or incorrect.
4. How to Request a Refund
•  Contact us at [insert email address] with your order details and reason for the refund request.
•  Refunds, if approved, will be processed within 7-10 business days to the original payment method.
5. Non-Refundable Items
•  Gift cards, special promotions, or discounted items are non-refundable, except where required by law.
6. Australian Consumer Law
•  Nothing in this policy limits your rights under the Australian Consumer Law. You are entitled to a refund, repair, or replacement for goods or services that fail to meet consumer guarantees (e.g., not of acceptable quality or as described).
7. Contact Us
For refund requests or questions, contact:
The Dungeon Boxing
Email: Thedungeonboxing1@gmail.com
Address: Unit 2 289 Camboon Road Malaga Perth Western Australia 6090

This policy complies with the Australian Consumer Law under the Competition and Consumer Act 2010 (Cth).